99 Baji FAQ —
Your Questions,
Answered Clearly

Registering on 99 Baji is free and takes about two minutes. Go to the Register page, enter your mobile number and choose a password, then verify with the OTP sent to your phone. Once verified, your account is active and ready to use. You don't need to provide a bank account or any documents to get started.

Yes. You must be 18 years or older to register and play on 99 Baji. This is a firm requirement and applies to all players regardless of location. If we find that an account belongs to someone under 18, it will be closed immediately and any balance will be forfeited. Please play responsibly.

No. Each player is allowed one account only. Creating multiple accounts to claim bonuses more than once is against our Terms and Conditions and will result in all accounts being suspended. If you've lost access to your account, contact our support team at [email protected] and we'll help you recover it.

On the Login page, tap "Forgot Password" and enter the mobile number linked to your account. You'll receive an OTP to verify your identity, after which you can set a new password. If you no longer have access to that number, email [email protected] with your account details and our team will assist you.

Log in to your 99 Baji account and go to Account Settings. From there you can update your display name, email address, and notification preferences. For changes to your registered mobile number, contact support directly as this requires identity verification for security reasons.

99 Baji supports bKash, Nagad, and Rocket for both deposits and withdrawals. These are the most widely used mobile banking apps in Bangladesh, so most players can fund their account without needing a traditional bank account. All three methods are available 24 hours a day, seven days a week.

bKash deposits on 99 Baji are processed instantly in almost all cases. Once you complete the payment in your bKash app, the balance appears in your 99 Baji account within seconds. If it hasn't shown up after five minutes, check that the transaction was successful in your bKash history, then contact support with the transaction ID and we'll sort it out quickly.

The minimum deposit on 99 Baji is 200 BDT. This applies across all supported payment methods — bKash, Nagad, and Rocket. There's no maximum deposit limit for standard accounts, though very large deposits may require additional verification as part of our responsible gaming and security checks.

Most 99 Baji withdrawal requests are processed within 5 to 30 minutes and arrive directly in your bKash or Nagad account. During peak hours there may be a short delay, but withdrawals are never held for more than a few hours under normal circumstances. Make sure the mobile number on your 99 Baji account matches the one registered with your bKash or Nagad to avoid any issues.

99 Baji does not charge any fees on deposits or withdrawals from our side. Your mobile banking provider (bKash, Nagad, or Rocket) may apply their standard transaction charges, but 99 Baji itself does not deduct anything from your deposit or withdrawal amount. What you send is what arrives, minus any charges your payment provider applies.

Withdrawals can be rejected for a few reasons: the mobile number on your 99 Baji account doesn't match your bKash or Nagad account, you have an active bonus with wagering requirements not yet met, or there's a security flag on your account. Check your account details first, and if everything looks correct, contact support at [email protected] with your withdrawal reference number.

99 Baji currently offers seven games: Muay Thai Champion, Snooker, Earn Money, Let's Shoot, Pool Rummy, Teen Patti 20-20, and Fortune Mouse. The library covers card games, sports titles, skill-based shooters, and slot-style games. New titles are added regularly so check the Game page for the latest updates.

Yes. All 99 Baji games use certified random number generation (RNG) to determine outcomes. This means every spin, card draw, or shot result is completely independent of previous rounds and cannot be predicted or manipulated by anyone — including 99 Baji staff. The RNG system is regularly audited to ensure ongoing fairness.

Absolutely. All 99 Baji games are fully optimised for mobile play. You can play directly in your phone's browser or download the dedicated Android app for a smoother experience. The app is available on the App page and works on Android 5.0 and above. Most games load in under three seconds even on a standard 4G connection.

Some 99 Baji games offer a practice mode that lets you get familiar with the rules and mechanics before playing with real money. Where available, the practice mode option appears on the game's loading screen. Note that winnings in practice mode are not real and cannot be withdrawn — it's purely for learning the game.

If your connection drops during a game round, the 99 Baji system records the state of the round at the point of disconnection. When you reconnect, the round will either resume or be settled based on the outcome at the time of disconnection, depending on the game type. If you believe a round was settled incorrectly, contact support with the round ID and timestamp.

New players on 99 Baji receive a welcome bonus on their first deposit. The bonus is credited automatically — you don't need to enter a code or contact support. The exact bonus amount and percentage may vary depending on current promotions, so check the promotions section inside your account after registering for the latest offer.

Wagering requirements mean you need to play through the bonus amount a certain number of times before you can withdraw it as cash. For example, a 100 BDT bonus with a 10x wagering requirement means you need to place 1,000 BDT in total bets before the bonus converts to withdrawable cash. The specific wagering requirement for each bonus is shown in the promotion details inside your account.

When you refer a friend to 99 Baji and they register using your referral link and make their first deposit, you earn a referral bonus credited to your account. There's no limit to how many friends you can refer. The more active referrals you bring in, the more you earn. Find your referral link in the Earn Money section of your account.

Yes, most bonuses on 99 Baji have an expiry period. If you don't meet the wagering requirements within the specified time, the bonus and any winnings from it will be removed from your account. The expiry date for each bonus is shown clearly in the promotion details. Always check the terms before accepting a bonus so you know how long you have to use it.

The 99 Baji app is available as a direct APK download for Android. Visit the App page on your phone's browser, tap the download button, and install the APK file. You may need to allow installation from unknown sources in your phone's settings — this is normal for apps downloaded outside the Play Store. The app is 18 MB and works on Android 5.0 and above.

Currently the dedicated 99 Baji app is Android only. iPhone users can access all games and account features through the mobile browser version of the site, which is fully optimised for iOS Safari. The experience is smooth and all features including deposits, withdrawals, and game play work the same way as on the app.

The most common reason is that "Install from unknown sources" is not enabled on your device. Go to Settings → Security (or Privacy on some phones) and enable the option to install apps from unknown sources or from your browser. Then try installing the APK again. If the issue continues, make sure you have at least 50 MB of free storage and that your Android version is 5.0 or higher.

The 99 Baji app is optimised for low data usage, which matters a lot for players in Bangladesh on limited data plans. A typical gaming session uses around 5–15 MB depending on the game. Games like Fortune Mouse and Teen Patti 20-20 are particularly light on data. Playing over Wi-Fi is always recommended for the smoothest experience, but 4G works well for all games.

Yes. 99 Baji uses SSL encryption on all data transmitted between your device and our servers. Your personal details, payment information, and account activity are stored securely and never shared with third parties for marketing purposes. For full details on how we handle your data, read our Privacy Policy.

Log in to your account and go to Responsible Gaming settings. From there you can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours — this is intentional to protect you from impulsive decisions. You can also set session time reminders and cooling-off periods. Read more on our Responsible Gaming page.

If you feel that gambling is affecting your daily life, finances, or relationships, please use the self-exclusion tool in your account settings to take a break. You can exclude yourself for 1 week, 1 month, 6 months, or permanently. During exclusion, you won't be able to log in or deposit. You can also email [email protected] to request immediate account closure. Visit our Responsible Gaming page for more resources.