Data Protection & Privacy

99 Baji Privacy
Policy

Your privacy matters to us. This policy explains exactly what personal data 99 Baji collects, why we collect it, how we use it, and what rights you have over your own information. We keep it plain and straightforward — no legal jargon designed to confuse.

Last updated: 1 June 2025 Applies to all 99 Baji players in Bangladesh
What We Collect

Name, mobile number, and transaction data only.

How We Use It

Account management, payments, and support only.

Third Parties

Never sold. Shared only for payment processing.

Retention

Transaction records kept for 5 years minimum.

Your Rights

Access, correct, or delete your data anytime.

Security

SSL encryption and secure storage at all times.

01 Introduction

This Privacy Policy explains how 99 Baji ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players who register and use the 99 Baji online gaming platform at 99-baji.org, including the Android app and mobile browser version.

We take your privacy seriously. The 99 Baji privacy policy is written to be clear and readable — not buried in legal language that nobody actually reads. If you have a question about anything in this policy that isn't answered here, you can always reach us at [email protected].

By registering an account on 99 Baji, you confirm that you have read this Privacy Policy and that you consent to the collection and use of your personal data as described. This policy should be read alongside the Terms and Conditions.

Plain English summary: We collect only what we need to run your account and process your payments. We don't sell your data. We don't share it with advertisers. You can ask us to show you, correct, or delete your data at any time.

02 Data We Collect

99 Baji collects the following categories of personal data from players:

Category Examples Required?
Identity Data Full name, date of birth, government ID number Yes – for verification
Contact Data Mobile phone number, email address Yes – for account access
Financial Data bKash / Nagad / Rocket account number, deposit and withdrawal history Yes – for payments
Technical Data IP address, device type, browser type, operating system Automatic
Usage Data Games played, bet amounts, session duration, login timestamps Automatic
Communications Data Support chat transcripts, emails sent to support When you contact us

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data. We also do not collect data from social media profiles unless you explicitly provide it.

03 How We Collect Your Data

99 Baji collects personal data through the following means:

  • Direct registration: When you create an account, you provide your name, mobile number, and date of birth directly.
  • Payment processing: When you deposit or withdraw via bKash, Nagad, or Rocket, transaction details are recorded automatically.
  • Platform activity: Your gameplay activity, session data, and betting history are recorded automatically as you use the platform.
  • Device and browser data: Technical information about your device and connection is collected automatically when you access the platform.
  • Customer support: When you contact our support team, the content of those communications is stored for quality and dispute resolution purposes.
  • Identity verification: If you are asked to verify your identity, you may provide a copy of a government-issued ID, which is stored securely and used only for verification.

Note: 99 Baji will never ask for your account password via email, chat, or phone. If anyone contacts you claiming to be from 99 Baji and asks for your password, do not provide it and report it to [email protected] immediately.

04 How We Use Your Data

99 Baji uses your personal data only for the purposes listed below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.

  • Account management: Creating and maintaining your player account, verifying your identity, and managing your login credentials.
  • Payment processing: Processing deposits and withdrawals via your registered mobile banking account.
  • Customer support: Responding to your queries, resolving disputes, and investigating complaints.
  • Platform security: Detecting and preventing fraud, money laundering, multi-accounting, and other prohibited activities.
  • Legal compliance: Meeting our obligations under anti-money laundering regulations and responding to lawful requests from regulatory authorities.
  • Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling behaviour and applying responsible gaming tools where appropriate.
  • Platform improvement: Analysing aggregated, anonymised usage data to improve the platform experience. This analysis does not identify individual players.
  • Communications: Sending you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts. We do not send unsolicited marketing messages.

06 Sharing Your Data

99 Baji does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited circumstances:

  • Payment providers: Your mobile banking account details are shared with bKash, Nagad, and Rocket solely to process your deposits and withdrawals. These providers have their own privacy policies and are bound by their own data protection obligations.
  • Identity verification services: Where required, your identity documents may be shared with a third-party verification provider to confirm your identity. This is done securely and the provider is contractually prohibited from using your data for any other purpose.
  • Regulatory authorities: We may be required by law to disclose certain data to regulatory or law enforcement authorities. We will only do so where legally compelled and will notify you where permitted by law.
  • Business transfers: In the event of a merger, acquisition, or sale of the platform, your data may be transferred to the new operator. You will be notified of any such transfer and your rights will be preserved.

Bottom line: Your personal data is never shared with advertisers, data brokers, or any third party for commercial purposes. The only sharing that happens is what's strictly necessary to run your account and process your payments.

07 Cookies and Tracking Technologies

99 Baji uses cookies and similar tracking technologies on the platform to improve your experience and maintain platform security. Here is what we use and why:

  • Session cookies: These keep you logged in during your session and expire when you close your browser. They are essential for the platform to function.
  • Security cookies: These help us detect suspicious login activity and protect your account from unauthorised access.
  • Preference cookies: These remember your language and display preferences so you don't have to reset them every visit.
  • Analytics cookies: We use anonymised analytics data to understand how players navigate the platform so we can improve it. This data does not identify individual players.

You can control cookie settings through your browser. However, disabling essential cookies may affect the functionality of the platform, including your ability to stay logged in. We do not use third-party advertising cookies or tracking pixels from ad networks.

08 Data Retention

99 Baji retains your personal data for as long as your account is active and for a defined period after account closure, as follows:

  • Account data (name, contact details, login history): Retained for the duration of your account and for 2 years after account closure.
  • Financial transaction records (deposits, withdrawals, bet history): Retained for a minimum of 5 years after the transaction date, in compliance with anti-money laundering regulations.
  • Identity verification documents: Retained for 5 years after account closure or the date of verification, whichever is later.
  • Customer support communications: Retained for 3 years from the date of the communication.
  • Technical and usage data: Retained in anonymised, aggregated form for platform analytics. Individual-level technical data is deleted after 12 months.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

09 Data Security

99 Baji takes the security of your personal data seriously. We implement the following technical and organisational measures to protect your information:

  • SSL/TLS encryption: All data transmitted between your device and the 99 Baji platform is encrypted using industry-standard SSL/TLS protocols.
  • Secure data storage: Personal data is stored on secure servers with access restricted to authorised personnel only.
  • Access controls: Internal access to player data is limited on a need-to-know basis. Staff with access to personal data are bound by confidentiality obligations.
  • Regular security reviews: The platform undergoes regular security assessments to identify and address potential vulnerabilities.
  • Incident response: In the event of a data breach that affects your personal data, 99 Baji will notify affected players as soon as reasonably practicable and take immediate steps to contain the breach.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

10 Your Rights Over Your Data

As a 99 Baji player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected]:

Right of Access

Request a copy of all personal data we hold about you.

Right to Rectification

Ask us to correct inaccurate or incomplete data.

Right to Erasure

Request deletion of your data where we have no legal obligation to retain it.

Right to Restrict Processing

Ask us to pause processing your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests.

We will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it.

11 Minors

The 99 Baji platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on 99 Baji, please contact us immediately at [email protected]. We will investigate and, if confirmed, close the account and delete all associated personal data without delay.

Age verification is conducted as part of the registration and identity verification process. Accounts where the player is found to be under 18 will be suspended immediately and any balance forfeited in accordance with our Terms and Conditions.

12 Changes to This Privacy Policy

99 Baji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes that materially affect how we use your personal data, we will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of the platform after the effective date of any update constitutes acceptance of the revised Privacy Policy.

We recommend reviewing this page periodically so you are always aware of how your data is being handled.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the 99 Baji team:

  • Email: [email protected]
  • Live Chat: Available 24/7 directly on the platform
  • Response Time: Data rights requests are handled within 30 days

For information about your account rules and obligations, visit the Terms and Conditions page. For responsible gaming tools and support, visit the Responsible Gaming page.

Privacy in Practice

How 99 Baji Protects Your Privacy

These aren't just policy commitments — they're built into how the platform actually works.

End-to-End Encryption

Every piece of data that travels between your device and the 99 Baji platform is protected by SSL/TLS encryption. That means your login credentials, payment details, and personal information are scrambled in transit and cannot be intercepted by third parties. The padlock in your browser is always on.

No Data Selling — Ever

99 Baji does not sell, rent, or trade your personal data to advertisers, data brokers, or any commercial third party. Your information is used only to run your account and process your payments. This is a firm commitment, not a conditional one — it applies regardless of any future changes to the platform's ownership or structure.

Minimal Data Collection

We only collect what we genuinely need. No social media profiles, no location tracking beyond IP address, no browsing history outside the platform. The data we hold about you is limited to what's necessary to verify your identity, process your payments, and keep your account secure.

Your Rights, Respected

You can request a copy of your data, ask us to correct it, or ask us to delete it — and we will respond within 30 days. These aren't theoretical rights buried in a policy document. They're real, and our support team is set up to handle them. Just email [email protected] and we'll take it from there.

Secure Payment Data

Your bKash, Nagad, and Rocket account details are used only to process your transactions. They are stored securely and never shared with any party other than the payment provider processing your specific transaction. Withdrawals can only be made to an account registered in your own name, adding an extra layer of financial security.

Breach Notification

In the unlikely event of a data breach that affects your personal information, 99 Baji will notify you as quickly as possible and tell you exactly what happened, what data was affected, and what steps we are taking to fix it. You won't be left in the dark — transparency is part of how we handle security incidents.

Your Data Is Safe With Us

Play at 99 Baji With Full Confidence

Your personal data is protected, your payments are secure, and your privacy is respected. Register today, deposit via bKash or Nagad, and enjoy Fortune Mouse, Teen Patti 20-20, Pool Rummy, and more — with real cash prizes and instant withdrawals.

18+ only. Please game responsibly. Responsible Gaming